UIT Alert: Outlook/Lync Credentials
Current Status
Addtional credential verification is no longer being requested..
Resolution Statement
Actions and Root Causes
The messaging administrator rebooted a Front End Node. The cause of the issue is unknown.Corrective and Preventative Measures
The messaging administrator continues to investigate why cleint accounts were being asked for credentials after logging into the domain.Affected Services
- Email (Exchange)
- Lync
Event Updates
Microsoft Outlook and Lync were requesting credentials after clients logged sucessfully into their domain accounts. Outlook and Lync service was available but clients were being asked to provide credentials. Outlook may have continued to request the credentials prompting multiple login attempts resulting in locked accounts. Lync credential request would disappear after initial attempt.
Outlook and Lync clients are no longer requesting credentials.